Microsoft Teams Phone

Transform the way your teams communicate with Microsoft Teams Phone, enabling seamless business calling directly within the Microsoft Teams environment.

Transform business calling with Microsoft Teams Phone

Microsoft Teams Phone extends the power of Microsoft Teams by bringing enterprise-grade business calling directly into the platform your employees already use every day. Combining chat, meetings, collaboration, and telephony in a single application, Microsoft Teams Phone enables your people to make and receive calls from their desk phone, mobile device, PC, or Mac—whether they're working in the office, remotely, or on the move. With seamless integration into the Microsoft 365 ecosystem, Teams Phone helps simplify communications, improve productivity, and support modern ways of working.

When you choose Microsoft Teams Phone through us, you're not just investing in a phone system—you're partnering with a team that's committed to helping your business succeed. Backed by trusted network providers and supported by our 5-star team, you'll benefit from expert consultancy, smooth deployment, proactive support, and ongoing account management.

Microsoft Teams Features

Benefits Of Microsoft Teams Phone

Make every call count with Microsoft Teams Phone

Business calling inside Microsoft Teams

Make and receive business calls directly within Microsoft Teams using your desk phone, mobile device, PC, or Mac. Give users a familiar experience by keeping all communications within the platform they already use every day.

Work from anywhere

Empower employees to stay connected whether they're in the office, working remotely, or on the move. Access business calls, voicemail, contacts, and collaboration tools from any location and any device.

Seamless Microsoft 365 integration

Integrate business telephony with Microsoft Teams and the wider Microsoft 365 ecosystem. Improve productivity by bringing calling, meetings, chat, files, and collaboration together in one place.

Backed by Gamma's award-winning network

Benefit from Gamma's resilient UK network, trusted by thousands of businesses nationwide. Enjoy exceptional call quality, reliability, and business-grade resilience for your communications.

Advanced call management features

Access powerful business telephony features including call queues, auto attendants, voicemail, call forwarding, and hunt groups. Deliver a professional customer experience while ensuring calls are routed efficiently across your organisation.

Scalable and future-ready communications

Easily add users, locations, and functionality as your business grows. Benefit from a cloud-based communications platform designed to support modern working and future business requirements.

Microsoft Teams Phone

Bring business calling into Microsoft Teams

Microsoft Teams Phone transforms Microsoft Teams into a complete cloud-based business phone system, allowing your team to make and receive calls from anywhere using their laptop, desktop, mobile device, or compatible desk phone. With familiar Teams functionality, users can seamlessly switch between calls, video meetings, instant messaging, and file collaboration without changing applications, helping to improve productivity and simplify day-to-day communication.

Whether your employees are working in the office, from home, or on the move, Microsoft Teams Phone keeps everyone connected through a single, secure platform. Features such as call forwarding, voicemail, auto attendants, call queues, and seamless Microsoft 365 integration ensure your business can deliver a professional customer experience while benefiting from a flexible, scalable communication solution that grows alongside your organisation.

Why move your Business Communications to Elevate Cloud

Award-winning customer service

Our team is passionate about delivering exceptional support and building long-term relationships with our customers. Benefit from responsive, friendly, and knowledgeable support whenever you need us.

Expertise you can trust

We specialise in business communications, connectivity, cloud solutions, and IT services. Our experienced team will guide you through every stage of your communications journey, from consultation to deployment and beyond.

Flexible solutions for modern businesses

Whether you need cloud telephony, Contact Centre solutions, Microsoft Teams integration, or Webex Calling, we've got you covered. We tailor solutions around your business requirements, not the other way around.

Seamless migration and onboarding

Moving communications providers doesn't need to be complicated. Our team manages the entire transition process, ensuring minimal disruption to your users and customers.

Future-proof technology

We partner with industry-leading vendors and network providers to deliver reliable, scalable solutions. As your business grows, your communications platform can evolve alongside it.

One trusted technology partner

From telephony and connectivity to IT Support and Cyber Security, we provide a complete technology ecosystem. Simplify supplier management and gain confidence knowing your business technology is supported by a single expert team.

Microsoft Teams Phone In Numbers

320M+

Teams Users Worldwide

26M+

Teams Phone Users Globally

93%

of Fortune 100 Companies Use Teams

Making The Switch

Rapid Onboarding With Limited Disruption

Our onboarding process is professional, structured, and fully transparent. We start with a detailed consultation to understand your current communication setup, business requirements, and future goals. From there, we manage the entire transition — including number porting, handset provisioning, connectivity checks, user setup, and deployment planning — ensuring a smooth and disruption-free rollout for your business communications.

Book a Call

Schedule a call with one of our solution specialists to assess your current setup and identify opportunities for improvement.

Business communications review

Our team carries out a comprehensive review of your business communication systems to assess setup, numbers, and offer opportunities for improvement.

Build and Porting

Once the survey is complete, we'll begin the build and manage all numbering requirements, whether that's sourcing new numbers or porting existing ones for a seamless setup.

Go Live & Training

On your go-live date, our team will ensure a smooth transition with full system setup, testing, and user training to help your team get up and running with confidence.

Frequently Asked Questions

Microsoft Teams Phone is a cloud-based business telephony solution that enables organisations to make and receive external phone calls directly within Microsoft Teams. By combining calling, chat, meetings, file sharing, and collaboration into a single application, Teams Phone creates a unified communications platform that helps employees work more efficiently.

Microsoft Teams Phone allows businesses to consolidate multiple communication tools into a single platform. Employees can call, message, meet, collaborate, and share files without switching between applications, helping to improve productivity, simplify IT management, and create a more seamless user experience.

We deliver Microsoft Teams Phone using Gamma Operator Connect, which provides a direct and fully managed connection between Microsoft's Teams platform and Gamma's highly resilient voice network. This enables businesses to make and receive external calls with excellent call quality, simplified management, and enterprise-grade reliability.

Yes. Microsoft Teams Phone is designed for modern businesses and allows users to access their business phone system from anywhere. Whether working from the office, home, or on the move, employees can make and receive calls using the Teams application on their desktop, laptop, mobile phone, or compatible desk phone.

Absolutely. In most cases, we can port your existing business telephone numbers to Microsoft Teams Phone, allowing your organisation to transition to a modern cloud telephony solution without changing the numbers your customers already know and use.

We provide a complete Microsoft Teams Phone solution backed by Gamma Operator Connect and supported by our experienced team. From solution design and number porting to deployment, user training, and ongoing support, we ensure your business gets the most from Teams Phone. You'll benefit from Microsoft's leading collaboration platform, Gamma's reliable voice network, and the responsive support of the Elevate Cloud team whenever you need assistance.

Discover How To Switch

Ready to explore the benefits of Microsoft Teams Phone?

Simplify your communications with Microsoft Teams Phone. Our team will help you replace legacy phone systems with a modern cloud-based solution that integrates seamlessly with Microsoft 365.

Talk to an expert
Amy Hill, Head of Operations at Elevate Cloud
Alex, Elevate Cloud team member
Tom Bolt, Technical Director at Elevate Cloud